Vivaia Collection Reviews

Vivaia Collection has an overall rating of 3.1 based on 19 reviews. Customer feedback on Vivaia Collection is mixed.

3.1/5.0

19 reviews

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All Vivaia Collection Reviews (19)
JohnSowl
May 17, 2026
"Cute shoes, but no arch suport"
I really wanted to like these because they look super cute, but after about an hour my feet were already hurting. There’s basically no arch support at all, so they just weren’t comfy for me.
johnjoyner7834
May 13, 2026
"Nice shoes, but the sizing threw me off"
I got my usual size from Vivaia and had kind of mixed feelings. The length was fine, but they felt tighter than I expected, especially around the toes. I can still wear them, so it wasn’t a total miss, but I probably would’ve been more comfortable going a half size up. Overall they’re not bad, I just wish the sizing guidance was a little clearer
heather_Romiro78
May 05, 2026
"My order arrived in really good..."
My order arrived in really good shape, and I’ll give them credit for that. Nothing was squashed, the shoe box was clean, and the outer packaging held up well. Just a heads up if you don’t like dealing with extra packing materials: there was way more paper inside than I expected. Not a big issue overall, but something to be aware of
robert_Estey01
May 04, 2026
"Returning it felt like the right call"
I ended up returning it, and I think I made the right choice. The process was easy, and I got my refund faster than I expected with no hassle at all...
mitchell-Curnow
April 24, 2026
"Wanted to love them, but they’re not all-day shoes"
I went into this wanting to like my shoes from vivaiacollection.com, and I don’t think I was being overly picky. They look really nice, so I kept giving them another try, but after a few wears the back still rubs against my heel and the sole feels a lot thinner than I expected.

I can see them being fine for a quick errand or a short outing, so it’s not like they’re completely unwearable. But for the price and the way they’re marketed, I feel like it’s fair to expect more comfort. I just can’t wear them for a full day without my feet getting sore.
fred_Ford80
March 16, 2026
"Good shoes, but the support was kind of a slog"
I do actually like the shoes, which is maybe why the whole customer service part annoyed me more than it should have. They look good, they feel nice, and I wanted to be happy with the order, but then I ran into a sizing issue and thought, okay, no big deal, I’ll just email them.

Then I waited a few days, and when they finally replied, it felt like they barely read what I wrote. It had that canned response vibe, like they just grabbed a standard answer and sent it over without really addressing the actual problem, which is always a little frustrating when you’ve already waited.

It did get fixed eventually, but only after I followed up again, so it wasn’t a total disaster or anything. Still, for the price, I expected the support to be a bit more helpful and a lot more on top of things.
CarmenGulick
March 02, 2026
"Cute shoes without the waste"
I usually assume shoes made with recycled materials might feel a little stiff or not as stylish, but these were actually really comfy and cute. I like that Vivaia is making more sustainable choices without making it feel like a compromise. Shipping was normal and smooth too. I’d definitely order again.
John-crandall
February 22, 2026
"Just wasn’t my vibe"
I really wanted to like these, but once I saw them in person I was kind of like… hmm, no. The designs felt a little plain and clunky to me, and the colors didn’t look as cute as I expected. Maybe they work for someone else’s style, but for me, it was just not it.
teresa-Williams
February 18, 2026
"Surprisingly still going strong"
I had a feeling this might not last too long, but it’s held up better than I expected. Still in good shape so far.
john_Embry00
February 14, 2026
"Looks nice, but the material is just okay"
The shoes do look really nice, but the knit feels a bit thinner than I was expecting. They’re not bad at all, just don’t feel like they’ll be super durable long term.
hello_robin879
February 13, 2026
"I picked up a pair of flats from..."
I picked up a pair of flats from vivaiacollection.com and just went for it, wore them straight out for a full day. Normally I’d tell anyone to break in new shoes first because my heels get rubbed so easily, but these didn’t give me any blisters at all. They were comfortable and easy to walk around in. If you’re like me and usually struggle with new flats, these might be worth trying...
hello_william765
January 26, 2026
"Washed better than I expected"
I bought a pair from Vivaia and wasn’t sure how they’d hold up in the wash. I used cold water and skipped the dryer, just letting them air dry, and they came out looking better than I expected. The shape stayed the same, and there wasn’t any weird smell afterward, which was a relief.

I’m giving them 4 stars because there was one little spot that didn’t completely come out, though that might’ve been on me. Overall, they were easy to clean for shoes, and based on my experience, I’d buy another pair.
Rudy-hernandez
January 18, 2026
"It fits me perfectly, which was a..."
It fits me perfectly, which was a nice surprise. I hope they keep the sizing this consistent, because if the next one is off, I’d probably start looking somewhere else.
mathew1995
January 14, 2026
"Delivery was reliable"
My order showed up pretty much when they said it would. I think it might’ve been a day later than I was expecting, but the tracking was clear the whole time, so it wasn’t a big deal. The box was in decent shape and nothing was missing, which is always a relief because dealing with missing items is ridiculous. Overall, I’m happy with it.
richard_Lewis76
January 04, 2026
"Not breathable, honestly disappointing"
I was hoping these would be more comfortable, but my feet started getting sweaty after about an hour. I’m kind of tired of buying things that claim to be breathable and then dealing with the hassle afterward. Just not what I expected
TYLER
December 21, 2025
"Cute shoes, but a little pricey"
These shoes are really cute and they feel like good quality, but I'm not totally sure they're worth the price. I like them, I just wish they were a bit cheaper.
Juanita-dejesus
December 21, 2025
"Exchange took forever"
The shoes themselves were nice, but trying to exchange them was such a hassle. I had to send multiple emails and wait days just to get a clear answer, and it made me feel like I was just a ticket number instead of an actual customer. I did eventually get the new size, but the whole process was way more frustrating than it needed to be.
nicole1999
December 06, 2025
"My simple shipping request was ignored"
I asked for a basic update on my order, but it felt like that was just ignored. I ended up waiting almost three weeks for it to arrive, which was really frustrating. I get that delays happen, but not getting a clear response made the whole delivery experience disappointing...
christa-Sinstack
December 05, 2025
"I ordered a pair of shoes but ended..."
I ordered a pair of shoes but ended up needing to return them. The refund did come through, which was good, but it took kinda longer than I expected and I had to follow up once. Support was polite, just not exactly quick. Overall, not the worst experience, but not the best either
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